Online Sellers’ Compliance with the E-Commerce Act (Republic Act 8792) Of 2000 in Santa Cruz, Laguna
Abstract
In recent years, research on the E-Commerce Act (Republic Act 8792) of 2000 in the Philippines highlighted critical gaps, emphasizing the need for deeper exploration. While acknowledging the Act's implications, existing studies exhibited limited comprehension concerning challenges faced by small business owners in compliance and the efficacy of penalties in deterring violations. Additionally, the integration of mobile banking in e-commerce remained underexplored, urging a closer examination of its role in ensuring secure transactions. This study investigated the compliance of online sellers in Santa Cruz, Laguna to the ECommerce Act (Republic Act 8792) and how it influenced their business behavior, focusing on areas where understanding was lacking, including compliance challenges for small businesses. The researchers employed a purposive sampling technique, engaging 30 online sellers in a study concerning the Electronic Commerce Act (RA 8792) of 2000 in Santa Cruz Laguna. Using a scale ranging from "Always" to "Never", the study assessed the correlation between online sellers' compliance with the ECommerce Act (RA 8792) of 2000 and its compliance through Pearson's ProductMoment Correlation Coefficient. The findings demonstrated an "Always" or "Often" overall rating across all criteria, underscoring the Act's profound impact on diverse facets of online business operations. High-weighted values in recognizing electronic data, contracts, mobile banking, and penalties emphasized its significant influence. It concluded that the E-Commerce Act (RA 8792) significantly influenced online sellers in Santa Cruz, Laguna, impacting various business aspects like e-data transmission, electronic contracts, and mobile banking. Respondents noted positive outcomes but emphasized the Act's need for refinement. Online sellers extensively used electronic contracts, understood the Act's terms, and showcased proactive compliance, especially in mobile banking. However, concerns persisted about contract legality and penalties' impact on compliance. Despite its profound influence, the Act required refinement to address legal and security challenges, bolstering its impact on seller compliance in the region.
Citations
IRE Journals:
Sophia Mari I. Maghirang , Maybeleen P. De Leon; Lalaine B. Herradura , Krisha Joy D. Alarcos; Francesca Jhudel H. Esler , Francis Anne M. Abustan; Aivie T. Cabunyag; Angelica A. Dizon , Abegail D. Malapitan; Jessa Bhel B. Pacis; Dr. Norayda M. Dimaculangan
"Online Sellers’ Compliance with the E-Commerce Act (Republic Act 8792) Of 2000 in Santa Cruz, Laguna" Iconic Research And Engineering Journals Volume 7 Issue 11 2024 Page 272-277
IEEE:
Sophia Mari I. Maghirang , Maybeleen P. De Leon; Lalaine B. Herradura , Krisha Joy D. Alarcos; Francesca Jhudel H. Esler , Francis Anne M. Abustan; Aivie T. Cabunyag; Angelica A. Dizon , Abegail D. Malapitan; Jessa Bhel B. Pacis; Dr. Norayda M. Dimaculangan
"Online Sellers’ Compliance with the E-Commerce Act (Republic Act 8792) Of 2000 in Santa Cruz, Laguna" Iconic Research And Engineering Journals, 7(11)
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