Factors Affecting Nurses Shifting to Non-Clinical Roles: Basis for a Proposed Retention Program
  • Author(s): Jocelyn Tan Yu ; April G. Alap
  • Paper ID: 1705621
  • Page: 209-219
  • Published Date: 28-03-2024
  • Published In: Iconic Research And Engineering Journals
  • Publisher: IRE Journals
  • e-ISSN: 2456-8880
  • Volume/Issue: Volume 7 Issue 9 March-2024
Abstract

In today's healthcare environment, nurse's roles are expanding beyond traditional clinical settings. Nurses are the backbone of patient caring, the contributing factors of this problem were a lack of recognition at work at work and work itself. Hence, nurse's intention of transferring to a non-clinical role is a plan of the tendency to leave the current working institute to find an alternative job. The business process associate industry is one of the major sectors that employ nursing graduates of today and one of the main reasons why BPO companies hire nurses is to provide healthcare-related support to their clients. The study determined the factors affecting nurses shifting to non-clinical roles Specifically, answered the profile of the respondents in terms of age, sex, civil status, and length of practice as a clinical nurse, likewise it also determine the factors affecting nurses shifting to non-clinical roles, along work-life balance, salary and benefits, development opportunities, and, flexible working and autonomy. Furthermore, differences and relationship between the determining factors affecting nurses shifting to non-clinical role across their profile variables, and, based on findings a retention program was proposed . Moreover, a descriptive quantitative method was used with thirty five (35) referred and purposively selected nurses who shifted to non-Thus, it was concluded that nurse respondents are early adults, female, married, and have been enacted as clinical nurses for a long time. It is recognized that nurses who shifted to non-clinical roles are "Neutral" regarding work-life balance and development opportunities while "Agree" on salary and benefits and flexible working and autonomy; hence, they shifted to non-clinical roles for different reasons. Furthermore, the ANOVA and t-test results on significant differences in profile variables mostly show that there are no significant differences between the determining factors affecting nurses shifting to non-clinical roles across their profile variables, except for civil status linking to work-life balance and length of stay as clinical role linking development and opportunities. Also, Pearson-r on Value revealed no significant relationship, and profile variables dominantly revealed no significance, except for sex, which significantly affected development opportunities. For the most part, the Null hypothesis was accepted. As such, the following are recommendations; most respondents possess family responsibilities, a more comprehensive nurse retention plan such as flexible working schedules, competitive salary and benefits, coaching and mentoring, a better career, education, and academic planning and consultation, good recruitment policies, a nurse wellness program offering competitive salaries and benefits, professional development opportunities, flexible working schemes, and autonomy, such as ensuring nurses' authority for clinical decision-making in direct care delivery, must be enforced cautiously. Concerned nurse organizations must campaign for private and government institutions to implement and monitor salary grade standardization, upgrade nurses' working conditions, and ensure that nurse professionals can maintain a decent standard of living. Hence, the proposed retention program for nurses may be endorsed for review for improvement and implementation. Lastly, future researchers should conduct studies with a broader perspective to improve morale, increase nurses' motivation, foster loyalty and allegiance, and instigate retention rates.

Keywords

Nurses, Shifting, Non-Clinical Roles, Retention Program

Citations

IRE Journals:
Jocelyn Tan Yu , April G. Alap "Factors Affecting Nurses Shifting to Non-Clinical Roles: Basis for a Proposed Retention Program" Iconic Research And Engineering Journals Volume 7 Issue 9 2024 Page 209-219

IEEE:
Jocelyn Tan Yu , April G. Alap "Factors Affecting Nurses Shifting to Non-Clinical Roles: Basis for a Proposed Retention Program" Iconic Research And Engineering Journals, 7(9)