Current Volume 8
Impact of Employee Satisfaction on Quality of Work Life: A Comparative Study of Commercial Banks
Abstract
This research paper investigates the relationship between employee satisfaction and quality of work life (QWL) in the banking sector, focusing on India's public and private sector banks. Using a comparative analysis approach, the study examines how employee satisfaction levels impact various aspects of QWL, such as job satisfaction, work-life balance, job security, and growth opportunities. The research aims to provide insights into the differences in employee satisfaction and its effects on QWL between public and private sector banks. It offers valuable implications for human resource management in the banking industry. Data was collected through surveys and analyzed to identify critical factors influencing employee satisfaction and QWL in both bank categories. The findings suggest that while public sector banks may excel in specific areas such as job security and stable work environments, private sector banks tend to offer more competitive compensation and better career growth opportunities. The study highlights the importance of prioritizing employee satisfaction and QWL to enhance organizational performance and customer satisfaction in the banking sector.
Keywords
Quality of Work Life, Employee Satisfaction, Banking Sector, Public Sector Banks, Private Sector Banks, Job Satisfaction, Work-Life Balance, Job Security, Career Growth Opportunities.
Citations
IRE Journals:
Manisha Singh , Dr. R. P. Singh
"Impact of Employee Satisfaction on Quality of Work Life: A Comparative Study of Commercial Banks" Iconic Research And Engineering Journals Volume 7 Issue 9 2024 Page 106-111
IEEE:
Manisha Singh , Dr. R. P. Singh
"Impact of Employee Satisfaction on Quality of Work Life: A Comparative Study of Commercial Banks" Iconic Research And Engineering Journals, 7(9)
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