The Role of Mobile Applications in Accelerating Digitization: Transforming Business Operations Through Automation
Abstract
Due to the enormous changes in the business environment of the twenty-first century, digitalization has become a prominent necessity for companies' survival. This research studied how mobile applications are critical enablers of digitally driven Change in organizations. By analyzing how mobile apps enable the automation of business processes, the research demonstrates their displacement in driving organizational effectiveness, customer relations, and productivity improvements. In this article, employing case studies and interviews with expert information technology users, the author examines primary trends and issues linked to incorporating mobile applications into conventional enterprise models and procedures. The study establishes that mobile applications increase outcomes in terms of communication, reduce costs, and improve data handling but pose threats like security risks and a reluctance to switch to new technologies. This research provides a set of managerial implications for businesses on how to manage and utilize mobile applications to drive digitization. It discusses potential future trends in this rapidly evolving domain.
Keywords
New Technologies, Smart Phone Applications, Company Processes, Robotics, Productivity
Citations
IRE Journals:
Sridevi Kakolu , Muhammad Ashraf Faheem
"The Role of Mobile Applications in Accelerating Digitization: Transforming Business Operations Through Automation" Iconic Research And Engineering Journals Volume 4 Issue 5 2020 Page 76-89
IEEE:
Sridevi Kakolu , Muhammad Ashraf Faheem
"The Role of Mobile Applications in Accelerating Digitization: Transforming Business Operations Through Automation" Iconic Research And Engineering Journals, 4(5)
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