Conflict refers to demonstration of anger, revolt, negative behaviour, violence and misconception. It is a result of different opinions, language and background of people or groups within the organization. Conflict effects in reaching goals, it is unavoidable but it can be resolve by better negotiation. Conflict in the workplace is the current reality in the most of the situations. The process of planning to neglect the situation, which can result in conflicts and organizing the conflict resolutions when and where it occurs as smoothly and as quickly as possible is known as conflict management.
Sonali Pandey "Conflict Management In Workplace" Iconic Research And Engineering Journals Volume 3 Issue 9 2020 Page 183-184
Sonali Pandey "Conflict Management In Workplace" Iconic Research And Engineering Journals, 3(9)